1. Pick Up - Drop Off

Beginning of rental/Pick Up

 

End of rental/Drop Off

 

2.Choice of Vehicle

3.Driver Details

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Contract Terms

Terms of Contract

 GRASPaWASP "Scooter and bike rental" commits to rent the vehicle at the agreed price, under the following conditions: The hirer must be at least 18 years of age and must have a valid identification card or passport. A legal guardian or parent may hire on behalf of a 14 - 17 year old and, in doing so, accept the terms of rental. The vehicle may only be driven by the hirer. Consequences of any civil penal and traffic offences and will bare upon the signer of the contract. Prior notice of 24 hours is required to extend the rental period. The price does not include: fuel, parking, fines, towing of the vehicle in case of accident or in event of forced removal by local authorities. Damages caused to the vehicle are the hirer's responsibility. Use of the provided helmet is mandatory. The hirer must check the general conditions of the vehicle at departure and at it's return. If not otherwise agreed upon, the vehicle is to be returned to the same place from where it was collected; any possible transport of the vehicle is at charge of the hirer.


Cancellation of Reservations:

Reservations can be cancelled free of charge within 48 hour from departure by sending a request by e-mail, failing this one day of rent will be charged.

 


GENERAL CONTRACT TERMS

  

1 DEFINITIONS AND GENERAL PRINCIPLES


"You" are the customer (main driver) who signed the rental agreement and who is entitled to drive the vehicle.

 "GRASPaWASP" is the subsidiary or franchisee named in the rental agreement. 

 "Vehicle" is the scooter GRASPaWASP is renting to you for the agreed duration of the rental agreement and will include all parts and accessories fitted to it at the commencement of the rental. 

"Damage" is any damage occurring to the Vehicle (including glass, lights and mirrors) and any damage occurring to third party property where applicable.


2 PREREQUISITES: WHAT DO YOU NEED IN ORDER TO RENT A VEHICLE?


You must hold and produce a driving licence valid in the country where the rental takes place. The driving licence must have been issued by authorised authorities at least 12 months before the date of the commencement of the rental. In addition to the normal driving licence, an international driving licence is also mandatory if the driving licence is written in a language different to the one of the renting country and/or in characters that can not be read in the renting country. Please note that the international driving licence is valid only if accompanied by the normal driving licence.

When the rental is made outside your country of residence you must also present a valid identity card or a valid passport. 

In most countries, you must be aged 21 or over to rent a car and have held a driving licence for at least one year. However, the age requirements may vary according to the country and to the vehicle category considered. A young driver surcharge may be applicable in some instances. 

The above requirements are also applicable to all additional drivers if any.
You must produce a valid credit card with an expiry date after the due check-in date / at pick up time. 

 

3 THE VEHICLE: CONDITION, USE, BREAKDOWN ASSISTANCE AND MAINTENANCE/MECHANICAL PROBLEMS


3.1 Condition of the Vehicle.
A description of the condition of the Vehicle will be given to you at the same time as the rental agreement.

 Before leaving the rental location, you are required to check the condition of the Vehicle. Where an apparent defect is found which is not already listed in the document, you must immediately inform the GRASPaWASP employee at the counter in order to proceed with a joint-examination of the Vehicle. 

In such a case, amendments must be made to the document and duly countersigned by both parties.

If the amended document is not countersigned by both parties, the condition of the Vehicle will be as set out in the document given to you with the rental agreement and it will be considered that you received the Vehicle in proper working condition.

You will return the Vehicle in the same condition as it was provided at the start of the rental. You are responsible for any repair or refurbishment costs and these will be added to the cost of the rental, subject to the conditions of the section "Summary of Optional Guarantees" as set out below.

3.2 Use of the Vehicle
The Vehicle must not be driven by anyone other than you and then only under the condition that your ability to drive is not in any way impaired by mental or physical incapacity or restricted by the Law.

If you wish to take the Vehicle outside the country of rental, you must check that the GRASPaWASP Terms & Conditions so permit you and, where necessary, obtain GRASPaWASP's prior written consent. 

Depending on the country of rental, some restrictions may apply with respect to:
- loading the vehicle on trains, boats, ferries or similar means of transportation;
- taking the vehicle from the mainland onto an island;
- taking certain types of vehicles across borders.
You are advised to check at the time of reservation.

 Details of the restrictions which currently apply will be given to you at the same time as the rental agreement. 

 You must take care of the Vehicle, keep it in good repair and condition, pay any fines for which you may be liable, reimburse GRASPaWASP for any damage to the Vehicle, and refund GRASPaWASP for any costs it incurs. 

The Vehicle will be provided to you with a full fuel tank. You must only refuel the Vehicle with the correct type of fuel. Costs of fuel and for the refuelling service will be at your expense if the Vehicle is not returned with a full tank.

  You are liable for all fees, taxes, fines and penalties incurred in connection with the use of the Vehicle and for which GRASPaWASP is charged, unless they have arisen through the fault of GRASPaWASP. 

 
When parking the Vehicle, even for a short period, you undertake to lock it and make use of the Vehicle's alarm and/or immobilisation equipment. You must never leave the Vehicle unoccupied with the keys in the ignition. Non-return of the keys will lead to invalidation of the theft cover.

 You undertake to use the Vehicle in a responsible manner and in particular, only for the purposes for which it is intended.

In particular, you must not use the Vehicle under any of the following conditions or for any of the following purposes:

 - driving the Vehicle under the influence of alcohol, drugs or any other type of narcotic substances,

- re-rental to or use by other persons,
- carrying passengers for hire or reward,
- participating in rallies, competitions or trials, wherever they may take place,
- giving driving lessons,
 - pushing or towing another vehicle, or exceeding the authorised load weight.
 - travelling on non-paved roads or on roads, the surface or state of repair of which could put    the vehicle's wheels, tyres or its under body mechanics at risk,
- intentionally committing any offence.
 - in any way which breaks the highway Code, road traffic laws or any other laws. 

You will be liable for any offence committed during the rental period which relates in any way to your use of the Vehicle, as if you were the owner of the Vehicle. Upon the request of the Police or any official body GRASPaWASP may have to transfer your personal data. Such transfer will be done in accordance with the data protection Laws of the country of rental.

3.3 Maintenance / Mechanical Problems

 The Vehicle has been provided to you with a full set of tyres in good condition. 


You must stop the Vehicle if any of the instrument panel warning lights, which are intended to indicate the existence of a mechanical problem, light up, or if you become aware of anything else which may indicate the presence of a mechanical problem with the Vehicle.

When the rental starts, the Vehicle will be roadworthy and fit for normal use. If it is not, or if it becomes un-roadworthy or unfit for normal use during the rental because of mechanical breakdown or accident, you must inform GRASPaWASP or telephone the emergency number shown on the wallet of the rental agreement. 

GRASPaWASP will have the choice between replacing the Vehicle or accepting repairs to be done to the Vehicle. In the latter case, repairs can only be made after written or oral confirmation from and instructions given by GRASPaWASP as well as prior acceptation by GRASPaWASP of the estimation of costs.  Without prejudice to any question of liability, the expenses for the repairs may be charged directly to GRASPaWASP. If not, GRASPaWASP reserves the right to request from you the remittance of the defective pieces and the paid invoice. 

The fees and expenses of any repair undertaken without the order of GRASPaWASP will not be reimbursed to you. 

You must inform GRASPaWASP of all accidents, damage to or breakdowns of the Vehicle even those which may already have been repaired, when you return the Vehicle. You will remain liable for any damages to GRASPaWASP. 

 
3.4 Breakdown Assistance


For the length of the rental, as agreed with GRASPaWASP, you have the benefit, at no extra cost, of a Breakdown and Assistance Service. If required, this service can be contacted by calling the telephone number indicated on the wallet of the rental agreement or on the windscreen or on the key holder. 

In order to benefit from this cover, you must make contact with the Breakdown and Assistance Service immediately after the occurrence of the incident. If you do not contact the Breakdown and Assistance Service and if you initiate steps or make any disbursements without the prior consent of GRASPaWASP, you will not be able to claim for reimbursement of the expenses. The rule of prior approval does not apply in the event of breakdown on motorways and solely in this case. Consequently, the roadside repair or towing expenses will be reimbursed to you. 


4 RENTAL PERIOD


4.1 Principle and Calculation
 You undertake to return the Vehicle to GRASPaWASP at the agreed place, on the date and at the time indicated on the rental agreement. 


The rental duration is calculated on the basis of indivisible periods of 24 hours, starting from the time the Vehicle is made available. However, a 30 minute grace period is applied at the end of the rental before the start of a new 24-Hour period. 

 If you return the Vehicle to any other rental location than the agreed location, repatriation costs will be charged to you.


4.2 Extension of the Original Duration of the Rental 
Should you wish to keep the Vehicle for a period longer than that originally set out in the rental agreement, you are must first contact GRASPaWASP by phone in order to extend the duration of the rental agreement.


4.3 Delivery and Collection Terms 
Where you ask GRASPaWASP to deliver the Vehicle or to collect the Vehicle, you may have to pay additional charges and follow additional instructions. You must check at the time of reservation. 

 When you return the Vehicle, or  when you leave the Vehicle for collection by GRASPaWASP, you must complete the details of the date and time of return, the mileage and fuel gauge reading and other information shown on the rental document wallet. You must also do anything else, which GRASPaWASP requests as a condition of agreeing to collect the Vehicle. 

 
4.4 End of Rental
The end of the rental is defined by the return of the Vehicle and of its keys to the rental counter at the agreed location. This must be done to a GRASPaWASP employee. If explicitly mentioned in writing in the rental agreement the keys may be returned to the reception desk of a hotel. 

If the Vehicle is returned without its keys, you will be invoiced for the cost of the replacement keys.  
 Under no circumstances will GRASPaWASP accept any liability for articles that may have been left in the Vehicle at the end of the rental. 

IMPORTANT NOTE:
Outside the normal opening hours, depositing the keys and documents in a letter box does not constitute the end of the rental. You remain liable for any damages until a GRASPaWASP employee takes possession of the Vehicle, documents and keys when the location opens. 

4.4.1 In the event of confiscation, theft or accident
 In the event of measures by third parties, including attachment, confiscation or impounding of the Vehicle, you must immediately inform GRASPaWASP in writing. GRASPaWASP will then be entitled to take all measures which it deems necessary to protect its rights. You will be liable for all damage, cost and/or expenses associated with the above measures and for any direct, indirect, consequential damages (such as loss...) to the Vehicle unless it is demonstrated that GRASPaWASP is directly responsible for such confiscation or impounding of the Vehicle. 

Furthermore, the rental agreement may be automatically terminated as soon as GRASPaWASP is informed of such action by the legal authorities or by you. 
 
In the event of theft of the Vehicle, the rental agreement will be terminated as soon as GRASPaWASP has received a copy of the theft declaration made by you to the police authorities. 

In the event of an accident, the rental agreement will be terminated as soon as GRASPaWASP has received a copy of the accident report completed by you and, where applicable, the third party. If GRASPaWASP provides a new vehicle, the rental agreement will be amended accordingly. 

Furthermore GRASPaWASP will have no responsibility for loss, theft, robbery or damage of whatever nature relating to objects and/or utensils transported or which are found in the Vehicle including, in particular, baggage and/or goods. 


5 RATES / TERMS OF PAYMENT


5.1 Rates
The total charges for each rental will be determined according to the price list applicable at the time of rental. If you do not meet the preconditions for a contractual rate, then the standard rate is to be paid.

In the event of one-way rental, the one-way rate is applicable.

5.2 Terms of Payment
When payment is made by means of a credit card, an authorisation will be requested prior to the start of the rental.

The minimum amount of the authorisation will be determined by multiplying the rate by the rental period reserved by you and other relevant charges. This amount is not debited. It is held on cardholder's bank account until the final rental charge amount is debited.

When the Vehicle is returned, the invoiced amount will be charged to the credit card provided, unless you present another means of payment.

If the payment is made in the Cardholder's Billing Currency the invoiced amount will be converted by GRASPaWASP, from the Rental Currency, to the Cardholder's Billing Currency. 

 
The tariffs applicable to the rental, to the additional services and to the optional covers or insurances are those which are in force on the date of issue of the rental agreement, and correspond to the characteristics you originally indicated at the time of reservation (Vehicle type rental, duration, return station...). 


Should the Vehicle not be returned with a full fuel tank, you will be charged for the missing quantity of fuel and for the refuelling service according to the tariffs in force, unless you have subscribed to the full tank option. 

 
6 INSURANCE


All the vehicles in GRASPaWASP's fleet are insured against Bodily Injury and/or Property Damage that you might inflict on a third party as a result of an accident involving the Vehicle. The amounts for such liability cover are available on request in the country of rental.
In particular, you must comply with the rule concerning permitted destinations, as set out in Article "use of the vehicle" above, in order to have the full benefit of the insurance provisions.

 

6.1 Liability in the Event of Damage to the Rental Vehicle or Theft or Conversion thereof 

6.1.1 You will be liable for any damages to GRASPaWASP when renting a Vehicle that has been entrusted to you.
Therefore, in the event of theft of the Vehicle or damages caused to it, you must fully indemnify GRASPaWASP (the indemnification will include the amounts corresponding to the repair costs, resale value of the Vehicle, loss of use, administration charges...). 

The amount will not exceed the market value of the rented vehicle at the time of the event.

 This liability may be reduced if you opted for the "reduced liability" plan.

Therefore, at the end of the Rental, IN THE EVENT OF DAMAGE OR THEFT, YOU WILL BE DEBITED with an amount equal to the non-waivable excess charge according to the tariffs in force in the rental country. IN THE EVENT OF LIGHT DAMAGE, YOU WILL BE DEBITED according to the provisions of section 6.1.2

You are advised that any waivers you may have chosen will be invalidated if you fail to take reasonable measures for the safety of the Vehicle, its parts or accessories, or fail to comply with all restrictions on the use of the Vehicle or otherwise abuse or misuse it.

 You will not be exempt from liability towards GRASPaWASP in the case of breach of contract. Therefore, you will be responsible for any financial loss GRASPaWASP suffers as a result of such breach and for any relevant claims made by other people. You agree to pay any amounts GRASPaWASP spends in enforcing these terms. 

 
6.1.2 Light damage (valid only if applicable) 

Both at check-out and check-in GRASPaWASP will, together with you, record in the rental agreement all visible light damage to a vehicle in compliance with the detailed list of light damages and repair costs displayed at the counter which you hereby acknowledge. 

At check-out unrepaired damage must appear on the rental agreement with the appropriate signatures by you and GRASPaWASP. At the end of the rental i.e., at check-in, the identification of any new light damage must be added to the rental agreement. Any new light damage will be immediately pointed out to GRASPaWASP, mentioned in the rental agreement, and signed by you and GRASPaWASP. This damage will be charged to you at the repair price mentioned in the list displayed at the counter. Where this option is available, you will approve by signing electronically or by signing the relevant paper document. 

These repair costs will be directly billed to you by GRASPaWASP and will include the cost of the damage repair as well as administration charges, immobilisation costs, spare parts and labour costs. The above-mentioned invoiced repair costs are payable under the same conditions as for the payment of the rental agreement. 

  6.2 Summary of the Optional Contractual Guarantees Offered by GRASPaWASP 

ALL THE FOLLOWING GUARANTEES ARE ONLY APPLICABLE FOR THE DURATION OF THE RENTAL AGREEMENT AND SUBJECT TO COMPLIANCE WITH THE REQUIREMENTS OF THE TERMS OF SECTION 3.

 
CDW (Collision / Damage Waiver):
If chosen and indicated in the rental agreement, this facility will limit your liability for any damage to the Vehicle which is not otherwise recovered from a third party, subject to the Non-Waivable Charge.

NWC (Non-Waivable Charge):
Fixed amount charged for every rental for which CDW has been taken out and where the Vehicle is returned damaged and the repair costs are not recovered from a third party. The amount of Non-Waivable charge may vary from time to time. Details are available at time of rental.


TW / TP (Theft Waiver / Theft Protection):
If chosen and indicated in the enrolment form or if included in the rate, this relieves you of your financial liability in the event of the Vehicle being stolen, except where incurred through negligence and/or breach of contract.  Subscribing to the CDW option alone does not necessarily provide this cover.  It may be subject to a non-waivable charge. 


7 DATA PROTECTION LAW


Please note that in the course of the performance of the booking as well as the rental process, GRASPaWASP collects some personal data. It is mandatory to provide all the information requested; in the absence of such information, GRASPaWASP will not be able to correctly ensure the booking and/or the rental.