1. Pick Up - Drop Off

Beginning of rental/Pick Up


End of rental/Drop Off


2.Choice of Vehicle

3.Driver Details

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Terms of use of this website www.graspawasp.com
The www.graspawasp.com site (hereinafter the "Site") has been prepared and is owned by QualitàdiVita, Street May 41 - 6900 Lugano (hereinafter "QDV"), which manages it.

The connection to the Site and its use or enjoyment of the products and services described herein constitutes acceptance of the Terms herein that the customer agree to have read and accept, resulting bound to them.

All intellectual property rights in and about the site, and the products and services and any claim and / or images contained in the Site and any component of the Site (including its configuration and structure), are the exclusive property of QDV.
And 'All applications affecting such rights without the express consent of QDV

It 'may download or print a copy of the materials contained in the Site for personal or business use and not for profit. You agree to use the Site in full compliance with current regulations and so as not to violate any QDV or third parties.

The data described on the Site which relate to others and not QoL, as the contents of other websites link and whose address is indicated on the Site and which you can also connect by clicking the same, do not imply any liability for QDV that does not guarantee that data in any way, taking third on his own sole responsibility of the data and information contained therein.
Customers assume all responsibility for their own use of the content not related to QDV in the Site or other sites identified on it, and exempt from any liability QDV (also from damages or expenses) that the customer has suffered as a result vices, incompleteness, inaccuracy of information and services and third party products included in the website and the sites mentioned.
With reference to links to other sites and other resources accessible from the Site, the Customer acknowledges and agrees that QDV can not in any way be held responsible for the operation of such external sites or resources and QDV exempt from all liability.
QDV is not required to monitor and control the content of these sites and accepts no responsibility for the content and / or material, including advertising, on such sites or resources.

Customers acknowledge and agree that use of the Site and use of products and services described herein at your own risk. QDV not guarantee that the products and services to match customer requirements, or that their description is error-free and does not guarantee the expected results or obtained through the use of the Site

QDV disclaims any responsibility for the information (text or graphics), documents or materials introduced by third parties on the Site, even if such content is made available to customers as part of a publishing service offered by QDV.

The Customer represents and warrants, to the extent provided for in Article 1229 of the Civil Code, to indemnify and hold harmless QDV, as well as persons related or controlled by it, its representatives, employees, contractors, and its partners from any damages, including legal fees, that may arise against them in connection with use of the Site and / or use of the services purchased on the Site and the violation of the terms and conditions provided in the Site
If the law does not permit an exemption from liability, the liability of QDV must in any case be limited to the extent permitted by law.

QDV disclaims any liability for any claims relating to the inability of customers to use the services of the Site for any reason.
QDV not be held to have breached its obligations nor liable for damages arising from failure to provide services or lack of access to the Site due to incorrect or non-functioning of electronic means of communication for reasons outside the sphere of the company's control, including, without limitation, unavailability of telephone lines or other providers of network services, malfunctioning of computers and other electronic devices, but not an integral part of the Internet, malfunctioning of software programs installed by customers, as well as actions by other users or other persons with access to the network.

QDV reserves the right to disconnect any time, temporarily or permanently, its services (or any part thereof) and the Site and to deny access to the Site. The Customer acknowledges that QDV can not in any way be held liable to the customer or third parties for the suspension or interruption of its services.

QDV makes no claim or warranty, express or implied, about the operation of the Site, the information, products services and all other content on the Site, as well as the components of the Site
Within the limits of applicable law, disclaims all warranties QDV express or implied. QDV is not responsible for any direct and / or consequential damages of any kind resulting from use of this Site

These Terms and Conditions and the relationship between QDV and its customers are governed by Italian law.
And 'QDV right to make changes at any time to the site and its contents, including these terms and conditions. Changes to these terms and conditions will be preceded by appropriate notice through the Site graspawasp.com. For any dispute concerning the performance, interpretation and any other matters relating to the Site shall be exclusively competent

Please carefully read this notice regarding the processing of personal data.

Dear Customer,
The law of December 31, 1996, No. 675 aims to ensure that the processing of personal data will be respect for fundamental freedoms and the dignity of individuals, with particular reference to privacy and personal identity.
That law provides that the person whose personal data are collected to receive a range of information about the aims and methods of their treatment and that the person's consent is required for certain treatments of their data. We at .............. with headquarters in Lugano, on May 41, we fully agree with the principles that inspired the law, because we believe that everyone is entitled to full respect of their privacy.
Enclosed in the information required by the law, therefore, we provide information about the purposes and modalities of treatment to which your data will be submitted.
Please read it and give due attention, with the knowledge that at the moment and with the simple input of your Personal Information on the website and internet portals graspawasp.com or by filling out the registration forms or booking forms or other contractual documents, you give consent to treatment to the extent necessary for the establishment and operation of these reports and that by ticking the boxes also lends further consent to treatment as described below.
Thank you very much the cooperation and wish you a pleasant journey.

QDV Services

Information for users
This notice is issued pursuant to Article 10 of Law 675 dated 31/12/96, relating to "Protection of persons and other subjects regarding the processing of personal data."

In this statement for "Personal Information" means all information relating to an identified or identifiable individual who comes into contact with websites and / or portals QDV Services, with headquarters in Lugano, Via Maggio 41, and in particular all information that is maintained and / or stored even temporarily, such as your name, date and place of birth, address of domicile or residence, credit card numbers, location and employer, employee identification number, telephone numbers fixed and / or cellular / fax, e-mail address, numbers and data of personal identification documents (passport, identity card, driving license ...); for "Customer" means any person, client or potential client, which accesses portals and / or websites graspawasp.com or otherwise provides and / or acquisition of data and information for the performance of any act, including but not limited to: find information and / or subscribing to the website and / or make hiring of vehicles online and / or request services and / or subscribing to mailing lists, etc. ...
The subject of this informative collection, treatment and management of personal data by companies QDV Services, the discipline of the consent required or optional for the customer to the processing of personal data, rights of the customer connected to the processing of personal data ; retention of personal data is in relation to security systems, both with reference to the storage area, and the limitation of liability QDV management and processing of personal data.

Collecting Personal Information
The personal data are collected by QDV at the customer access to the portals and websites graspawasp.com and / or the contract of hire of letters and / or rental reservations online and / or loyalty card request and / or subsequently in the execution or carrying out contracts and relationships with QDV Services or its partner companies.
Data collection is carried out by QDV also on behalf of other companies as responsible partners.
The collection of personal data either directly via the data input by the customer or through surveys of consumers and / or travel agencies make reservations on behalf of the customer and / or other websites, or even by extraction from documents we have concerning the contractual relationship and / or reservations previously existed.
Personal data may also be collected through the "Cookies" or through the exchange of information with the customer's computer. With the latter system graspawasp.com is able to recognize your computer the customer in the future access and knowledge of customer shifts from one page to another in a particular website. In some cases, personal data are deleted automatically after a short while in other cases the Personal Information is stored, but the "Cookies" can be deleted directly from the customer from your computer.

Privacy policy
The Personal Data collected will be handled by QDV in compliance with the above regulations and confidentiality which underpins the activities of such companies.
The Personal Information may be disclosed in whole or in part in the third QDV Services and this connected and / or related commercial partners of the Company QDV Services, or agents of licensees, outside of the operating companies, being responsible , depending on their role in the management of the contract, including the activities necessary to minimize the risks of insolvency and fraud, as well as entities operating in transport and tourism (hotels, airlines, highways, municipalities, etc..) banking institutions, financial, insurance company, or management company credit cards that you have specified for the payment of sums due, and third parties that boast claims of violations of regulations on transportation.
Taking into consideration the QDV Services to an international company, the personal data collected will also be communication abroad, particularly following a specific request of a customer services or on foreign countries or at of actual use of services in foreign countries, or start and / or end of a rental in a foreign country.

Purpose and Consent for the processing of Personal Information
The consent to the processing of personal data is mandatory or optional.
The surrender and consent to the processing of Personal Information under this statement shall be binding in so far as is necessary for the provision of services and products required and the relationships that arise from such services and products and / or attached to them. Failure to provide or consent to treatment, including that of any other drivers, would not allow the Company to provide Services QDV course reservations, contracts and services and products required. This consent is required for the purposes provided above with the same entry in the Personal portals or websites that graspawasp.com in the compilation of the individual modules for the various services provided by graspawasp.com
And 'We want to also send to customers, from time to time, material and update mailings, invitations to events, information about promotional campaigns in cooperation with other companies operating in the field of mobility and travel for pleasure or business, and send questionnaires to know the opinion of customers on issues related to mobility, the quality of our services, the degree of satisfaction, in order to improve customer relations with a view to an ever better service.
The agreement to this specific treatment is optional and will be required at the time of filling out forms and / or documents, or at the time of Personal Data. In that regard, please tick the appropriate box in the prepared model consent.
The Company may obtain and collect QDV Services Personal Information by third parties, to the extent that they have previously acquired the customer's consent for such communication and coordinate such information with those already held.

Customer's rights
In relation to this treatment, you may exercise the rights under Art. 13 of Law 675/96, which is shown below:

1. In relation to the processing of personal data subject has the right:
a) to know, through free access to the register under Art. 31, paragraph 1, letter a), the existence of personal data that may concern;
b) to be informed as per art. 7, paragraph 4, letter a), b), and h);
c) to obtain from the owner or manager, without delay:
I) the existence or otherwise of personal data concerning him, even if not yet recorded, and communication in an intelligible form of the data and their origin, and the logic and purposes on which it is processed, the request may be renewed, unless there are justified reasons, after not less than ninety days;
II) the cancellation, transformation into anonymous form or blocking of data processed unlawfully, including those that do not need to be kept for the purposes for which the data were collected or subsequently processed;
III) the updating, rectification or, where interested therein, integration of data;
IV) certification that the operations mentioned in items 2) and 3) have been made known also as regards their contents, to those to whom the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared to the protected right;
d) to oppose, in whole or in part, to the processing of personal data, pertinent to the purpose of collection;
e) to oppose, in whole or in part, the processing of personal data concerning him, for purposes of commercial information or sending advertising materials or direct selling or for carrying out market research or interactive commercial communication and to be informed by the owner, not later than the time in which the data are communicated or disclosed the possibility of freely exercising this right.

2) For each request referred to in paragraph 1, letter c), number I), may be asked, if not confirmed the existence of data concerning him, a fee not exceeding the costs actually incurred, in the manner and within the limits established by the regulation in art. 33, paragraph 3.

3) The rights referred to in paragraph 1 in relation to personal data concerning deceased persons may be exercised by anyone who is interested.

4) In exercising the rights referred to in paragraph 1 subject may grant, in writing, delegate or proxy to physical persons or associations.

5) The regulations on the professional secrecy of the journalistic profession, the source of the news.

Retention of Personal Data and Security
The Personal Data, collected as above, are entered into the database or in the computer's central QDV Services with security system based on computer codes and selective access to the entrance of which is under constant scrutiny.
The owner of the Personal Information is QDV Services, with headquarters in Lugano, Via Maggio 41.

Limitation of Liability of the company QDV Services
In accordance with the provisions in the general conditions of hire, in the general conditions of use of the Website www.graspawasp.com, and based on the content of the declaration of consent to the processing of personal data, QDV Services is not responsible for any damage suffered, however, by the Customer and connected to all processing of personal data, even if performed in a manner different from this statement, except for the case of willful misconduct or gross negligence.

Terms of Agreement

 GRASPaWASP ® - Scooter and bike rental - 41, Via Maggio, 6900 Lugano, Switzerland
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